Jessica Hsu designs & builds information-rich products that support high-stakes decisions.
Jessica Hsu designs & builds information-rich products that support high-stakes decisions.

Designing for enterprise SaaS, fintech, and operational products where business goals, workflows, and people intersect.

Recently shipped an

AI-powered Chrome extension

for timezone scheduling

Improving decision making at large-event pickups for riders

Increasing rider trust by 43% during large-event pickups

Mobility

Navigation

Mobile

Improving decision making at large-event pickups for riders

Increasing rider trust by 43% during large-event pickups

Mobility

Navigation

Mobile

Improving decision making at large-event pickups for riders

Increasing rider trust by 43% during large-event pickups

Mobility

Navigation

Mobile

Clarifying financial visibility for enterprise consulting teams

Increasing balance visibility by 45% through clearer financial breakdowns

Fintech

B2B SaaS

Web

Clarifying financial visibility for enterprise consulting teams

Increasing balance visibility by 45% through clearer financial breakdowns

Fintech

B2B SaaS

Web

Clarifying financial visibility for enterprise consulting teams

Increasing balance visibility by 45% through clearer financial breakdowns

Fintech

B2B SaaS

Web

Redesigning enterprise banking platform for commercial clients

Reducing workflow drop-off by 40% in high-risk banking workflows

Banking

Enterprise Platform

Web

Redesigning enterprise banking platform for commercial clients

Reducing workflow drop-off by 40% in high-risk banking workflows

Banking

Enterprise Platform

Web

Redesigning enterprise banking platform for commercial clients

Reducing workflow drop-off by 40% in high-risk banking workflows

Banking

Enterprise Platform

Web

Enhancing support discoverability for aviation pilots

Identifying 8 critical usability breakdowns through moderated pilot studies

Aviation

Pilot Software

Tablet

Enhancing support discoverability for aviation pilots

Identifying 8 critical usability breakdowns through moderated pilot studies

Aviation

Pilot Software

Tablet

Enhancing support discoverability for aviation pilots

Identifying 8 critical usability breakdowns through moderated pilot studies

Aviation

Pilot Software

Tablet